I admire the environmental/green aspects of giving a perfectly fine chair a second home as well. The chair, while remanufactured, looks brand new and operates like new. Buying used high-end office chairs online can be a painful process. Easy ordering and fast service! Assembly and shipping was quicker than estimated even though we're in the midst of the COVID19 outbreak that's affecting timelines at so many business.The product lives up the billing, it's in excellent shape to the point that it would be difficult to tell that any parts had a previous life before the remanufacturing. I used to work with a Steelcase dealer so knew what I wanted. Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. Overall great first impression, and would purchase from again. Chairs are as good as new. Used Steelcase Chairs. I found the chair I wanted, and I got a great price. It took about 30 minutes to assemble. One of Steelcase’s most noteworthy products is the Leap Chair, first produced in 1999. They are also not the cheapest but what they are is transparent. I found the directions to assemble the chair not as clear as I would like, on issues of putting the glides into frame and the seat cushion on the frame also. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. I looked around for reasonably priced Aeron chairs. Overall a great experience. I love it. Price was good and shipping was fast and easy. Purchased a remanufactured steel case Amia. Even so, this is the most comfortable and adjustable chair I have ever had and I am excited to teach from home without the pain in the neck, shoulders, and back from the 59.99 Office Max special from 2008.Avoid the grey market. After some time, working with it, it finally came loose and could move up and down. or Best Offer. I ordered one and then waited. I’ve been eyeing used Herman Miller Aeron Chairs for quite a while. Great company and even better customer service. I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. Same with the arm rest. Ordered a refurbished SteelCase Leap v2, with extra padding on the seat and hard floor casters. My chair showed up in great condition and I'd buy again! Very comfortable and we love the custom upholstery that we chose! Spoke with Dave as I had a question about the status of the order but the turnaround time is absolutely insane -- purchased on a Saturday, shipped that following Wednesday and received on the East Coast that Friday morning. I ordered a new set of armrest pads for my Steelcase chair. Like others, I was initially reluctant to buy a high end refurbished chair for personal use. There is no evidence that it was remanufactured. She was very helpful, and I'm sure is an invaluable asset to the company. Chair came timely, the product was easy to put together and the adjustments are great. From start to finish - great product and excellent support/instructions. I would do this again for sure and this place is going to be popular if the results for everyone are as good as mine.Shipping was rapid once they shipped it - 1 day (Michigan). Chair was practically brand new, and came relatively quickly. Encourages you to move. Thanks!!! Quick delivery and good price. refurbished in excellent condition. Their website showcases their brand amazingly well and provides detailed information about what your getting. 1. 50%+ discount vs new. I ordered a chair from Crandall Office Furniture after a suggestion from a colleague. $415.00 $ 415. Anyways, I really liked the shopping experience with them -- and I'll go back if I need a chair in the future. You can find a slightly lower price of $400 at some other furniture refurbishers, but I decided to go with Crandall instead for a few reasons:- Crandall lets you select frame color and fabric color, whereas the others often only let you have all black- Crandall seems to have better reviews, and thus I assumed their customer service was better (more on that later)- Crandall offers a 12 year warranty, which is as long as Steelcase's official one- Crandall has a bunch of youtube videos online about how to self-service the parts of your Steelcase Leap, so it seems like they know what they're doing and they care about the chairs they sell.I ordered it, and it shipped out within 2-3 days, and the chair arrived in about a week. They delivered ahead of their promised date- pretty impressive considering they were diverting company resources to make masks for the Covid-19 crisis. Bought a reman Leap 2 and it was pretty perfect. Don’t let this fool you though, the chair was still solid and well built. After unpacking I used a fabric protector on the seat and back before I started assembly. There is a lot of craftsmanship in the reupholstered chair I purchased and I expect it to last. Really great service! The ordering status never changed until it was fully shipped out. The chair even arrived more quickly than expected. Because of the extra padding, this chair is more comfortable than the one at the office. I would recommend Crandall Office Furniture to everyone. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. It's really hard to find a chair for short people. Low-level grunts would get Amia chairs. 10/10 customer service from the very Dave Crandall. I can sit for hours either working or playing video games with no problem and the arm rests can be adjusted so they are the right height for my dog to rest her head when she sleeps on my lap. Shipping was prompt, the chair was packed well, and I loved that almost no plastic was used to pack it. So a second order was placed, which shipped out much faster. Very happy with my purchase. It arrived on time, well packed, and was easy to assemble (despite vague instructions). Also this company is hands down much better than the previous company from which I tried to order a chair. Looks like brand new and was very easy to assemble after watching the install video. How to Get the Best Steelcase Chairs Value for Price 1. It was very easy to assemble. If you are looking for a decent chair because you recently started teleworking, this is the way to go! Great people, fast and friendly service, fast shipping! Would definitely recommend! The chair is fully adjustable and ergonomic like it’s supposed to be. They were quick to resolve my problem. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. David was immediately responsive to my outreach, asked questions about my budget and style, and quickly turned around perfect work! No scuffs, scratches or other wear. I would happily do business with Crandall again. £186.00. You can see their facility and learn about their process. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. It came packaged well and the directions were easy to put together. I immediately noticed a difference after using it for a few hours. I special requested to stagger the making of chairs and they totally did. Makes a huge difference compared to my other office chair. I also got the roller blade casters for a little extra height. Quick shipping and great quality product. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. All components packaged well and appear to be new or good as new. I love the multiple arm rest positions. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. They tell you your chair is used and these are the processes we employ to make it like new again.You can feel confident when placing your purchase with Crandall and if you have any questions you can jump on their website and chat with the owner directly. Great price for a remanufactured Steelcase V1 highback! Had a new cylinder shipped the next day, and got it all fixed. Will be buying from them again in the future. I'd also learned the hard way that I needed a REAL chair. } 5 stars plus. My old chair would ruin my sub floor and those plastic mats because the casters where so narrow.With all that said I would recommend the SteelCase Leap 462 V2 to anybody who sits all day like me. I will and have already recommended Crandall to others. Her chair. Legit Steelcase v2, 100%. Spend the few dollars extra for the rollerblade casters - awesome. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. Purchased the re-manufactured Steelcase Gesture chair with the standard 65mm casters. When I had a question, they got back to me within the same day. We only remanufacture tier-1 brands (Steelcase, Herman Miller, Haworth, etc…), therefore every chair we sell is built with ergonomics and quality in mind. I would recommend this company to anyone without hesitation. So far I am very pleased with the chair. It is adjustable in so many ways it is impossible to be uncomfortable. Your quick, friendly and over the top service was memorable! event : evt, Just a quick note regarding my order. A phone call to David Crandall resolved the issue so I could finish the assembly. After transitioning to working from home during these crazy times I found myself getting really sore in my previous chair (DxRacer). The Ergonomics of a Good Office Chair: Activates your body. Hope this helps. It is so rare to have a customer experience like this. The staff were very helpful in answering my questions. The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. My adult son really loves thisSteelcase Leap chair.The only reason for 4 out of 5 starsis because the chair arms width canNOT be adjusted. Very happy with my Steelcase V2! It’s tempting to save 60% to 70% but I have heard many people are unhappy with their purchases - noise issue seems to be at the top of grievances. They were patient and helpful.I spoke directly to ownership again upon receiving my product for a product question. The chair arrived just a few days later in perfect condition, and assembly was simple thanks to the instructions that came in the box. I purchased a high back V1 chair. Good sign! I purchased a Steelcase Leap V2, I'm still making minute adjustments to it, but I like the chair and was very pleased with Crandall's customer service. The chair came in great shape and has been a solid upgrade to my sedentary lifestyle. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. Using it for two weeks now and am very happy with my purchase. I purchased hydraulic cylinders for my Steelcase Leap chairs. I expected covid-related delays but chair arrived very quickly. I started working from home and using my dining chair was awful - I could not sit still for more than an hour because of the back and butt pain. I'm very happy with my new office chair purchased from Crandall. I emailed and called to ask questions. Very happy with the quality and condition of the refurbished chair. The customer service is fantastic and the product is a great value. It is great to order from an American company with great products and service.Thank you, Crandall Office Furniture. Have not had a chair this comfortable since. The chair shipped quickly and arrived fast than I expected. I am happy with my purchase. Great shopping experience. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. Thanks for all the help! I'm happy with my Steelcase Amia. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Overall the chair is of high quality and everything works well. Crandall Office Furniture is family-owned company that provides truly outstanding customer service. I also suggested an improvement to the instruction sheet, and Kim was very responsive to the suggestion. As you recline, a chair’s seat and backrest should move as you do – opening up your hip angle and bringing you closer to a healthy standing posture. Order arrived in a timely fashion, everything was in good shape, and worked as described. Thank you for the great product and the savings! I bought a Steelcase Leap from them in mid-2015 and brought it back in for a refresh in late 2019; in the interim I had broken a couple mounting points on the armrests and stained the seat fabric. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! I used the chat feature on the website and was chatting with a real person!. Great customer service, even in the face of WFH2020! Great chair. THE BIG PLUS is that they offer 12 year warranty with the Leap V2 chairs (no other competitor does this). It took more time to unpack the chair and the few components than it took to put together. Plus I have been using Steelcase chair at work and love it. I would not hesitate to recommend Crandall to anyone! Friendly and professional. save. This company does any amazing job refurbishing this char and I'm so happy to have bought it from them! The cushions have been redone and are super comfortable. It arrived on time, as agreed. The Leap1 chair offers me great support. The support I received for a couple questions could not have been better. Fast shipping. I love the adjustability. The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. I wouldn't hesitate to order from them again. I had an Aeron chair at work for over 25 years. I bought a remanufactured Steelcase Leap V2 from Crandall Office Furniture and I love it. Wow, what a night and day difference! If I ever need another office chair Crandall will be my first choice. Purchased a steelcase leap v2 from them online. If you want to deal with people who stand by their claims and customer service and quality, Crandall Office Furniture is the absolute BEST!! I wouldn't have been able to tell it was refurbished instead of new. I purchased a replacement from Crandall. I Called to get a pneumatic part for my steel case chair I bought from someone else. I have personally been using one of these chairs for over a week and it's very comfortable! (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.) It arrived in a timely manner, was well packaged and felt just like a new version of the worn-out chair I was replacing. Steelcase chairs have been a favourite of offices around the world with decades. Easy set up, mostly clear directions as well as video support. Ordered a Steelcase V2 in dark grey seat and blue 3d mesh back. Usually ships within 3 to 5 weeks. Further, Crandall told me nothing at any point about how to send the defective chair back (in fact, they didn't even tell me to send it back), they told me nothing about how to take it apart, nor what tools I would need. Great, great customer service. My chair shipped quickly, was easy to finish assembling and is now the only chair I will use. } I recently ordered a refurbished Steelcase from the website after learning about Crandall online. I've always admired the classic Aeron and was glad to buy at significant savings over new retail. They answered my questions over both chat and email in a timely manner. 4.4 out of 5 stars 318. Buy it here along with other furniture. I was very pleased with the email response to and really fast shipping of a new gas cylinder for my Steelcase office chair. It looks and feels like a brand new Leap, but I only paid half the price!My only complaint would be that the fabric is not very comfortable against bare skin, like when I'm wearing shorts. Ordered a remanufactured chair, and it came with a leaky cylinder. Due to COVID-19, I found myself working from home every day and my $150 big box chair was not providing the support I needed. Great chair -- great experience. Exactly what I was looking for. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. My order shipped extremely quickly and arrived in a single day after shipping. It was pretty much new out of the box. Something went wrong. Great! I chose one of the designs they offered for the cover and it was very pretty! But David helped me get the chair (Leap v2) quicker than I was expecting it. New and used Steelcase chairs have a reputation for providing outstanding comfort, and the ergonomic design can lead to higher levels of productivity. Planning on growing and need more chairs in the future? I had my chairs in less than a week. very happy with my chair. The chair arrived 2 weeks earlier than the original estimate, and was easy to put together by myself. They not only had the exact item I needed but also had the best price as well and reached out to me after the sale to make sure I was satisfied. $1,250.00 Herman Miller Aeron Stool City of Toronto 25/01/2021. I am very happy with my purchase. Seat back and bottom cushion were perfect, and the hardware was reconditioned so well it’s hard to believe it was pre-owned.

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